STEMHQ

For property operators

Run day-to-day operations without the paper trail

Hazard tracking, maintenance triage, and tenant-facing repair reporting built for HMOs and multi-unit operations.

HHSRS hazard tracker

Log and track all 29 HHSRS hazard categories per property, with severity banding, inspection dates, and resolution status, so every unit has a documented record if a local authority inspects.

Why is this important?

HMOs are inspected more often than single-let properties. Unaddressed Category 1 hazards can trigger improvement notices, rent repayment orders, or licence revocation.

HHSRS hazard tracker29 categories, click to update

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Maintenance triage

Repair tickets are automatically classified as Emergency (24-hour SLA), Urgent (14-day HHSRS window), or Routine, with a contractor database for one-click dispatch, so nothing sits in an inbox waiting to be prioritised manually.

Why is this important?

A repair that's actually an HHSRS-relevant hazard, like a heating failure in winter, but gets treated as routine because no one triaged it, can turn into a legal and compliance problem on top of the original repair.

Maintenance triageclick an issue to resolve it
IssueSeverityDeadline

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Tenant repair portal

Share a unique link with tenants so they can report repairs without needing an account. Severity is auto-classified from their description, and you're alerted the moment a report comes in.

Why is this important?

Operators relying on phone calls or informal messages for repair reporting often have no timestamped record of when an issue was first reported, which matters if a disrepair claim is ever made.

Tenant repair portalNo account needed

Type of issue

No heating
Gas leak, fire, or flood? Call 999.

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Compliance vault

Gas Safety, EICR, EPC and Fire Risk Assessments tracked across every unit in a multi-unit property, with automatic expiry alerts so renewals across dozens of units don't fall through the cracks.

Why is this important?

Multi-unit operators have more certificates to track than single-property landlords, and more surface area for one to be missed. A single expired certificate across a large HMO portfolio is still a criminal offence.

Compliance vaultclick a status to update it
PropertyGasEPCEICR
12 High Street
8 Oak Avenue
35 Park Road

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See it on your own portfolio